Help Center
How Can We Help?
Stuck on a level? Having a technical issue? We're here to help you get back to sorting donuts!
Email Support
Send us your question and we'll get back to you within 24–48 hours.
support@donutsort.com
Rate & Review
Enjoying the game? Leave us a review! Your feedback helps us make Donut Sort even better.
Report a Bug
Found a bug? Please describe the issue, your device model, and OS version, then email us at support@donutsort.com
Feature Requests
Have an idea that would make Donut Sort better? We'd love to hear it! Share your suggestions via email.
Frequently Asked Questions
Is Donut Sort free to play?
Yes! Donut Sort is free to download and play. The game contains optional in-app purchases and advertisements. You can enjoy the full game experience without spending a penny.
How do I restore my purchases?
Go to the in-game settings and tap "Restore Purchases." Make sure you're signed in with the same Apple ID or Google account you used for the original purchase.
Can I play offline?
Yes! Donut Sort works completely offline. You can play anywhere, anytime — no internet connection required. Some features like leaderboards may require connectivity.
I'm stuck on a level. Any tips?
Try to plan your moves ahead! Focus on freeing up poles by sorting one color at a time. If you're really stuck, you can use hints or undo your last moves. Sometimes restarting the level with a fresh perspective helps too!
How do I save my progress?
Your game progress is automatically saved on your device. If you want to sync across devices, make sure you're connected to Game Center (iOS) or Google Play Games (Android).
How do I remove ads?
You can purchase the "Remove Ads" option from the in-game store to enjoy an ad-free experience. This is a one-time purchase that applies permanently.
What devices are supported?
Donut Sort is available on iOS 14 and later (iPhone, iPad) and Android 7.0 (Nougat) and later. The game runs smoothly on most modern devices.